How do I pay my sewer bill in Charleston?
Charleston Sanitary Board (CSB) bills can be paid through mail, automatic deductions, online, or in-person.
To pay online, including Sewer, Fire and Refuse online, go to CWV Payments.Your financial institution may also be able to set up online payment.
To pay by mail, send your payment and stub using the enclosed envelope received with your CSB bill to 208 26th Street W, Charleston, WV 25387.
To pay by automatic deduction, payments can be deducted from your bank account through an automatic electronic fund transfer (EFT). Please call us at 304-348-8136 to request the form to begin this service.
To pay in-person, please visit:
Charleston Sanitary Board office at 208 26th Street W, Charleston, WV 25387.
The office is open Monday - Friday, 8:00 a.m. to 4:45 p.m.
In the evenings and on weekends, there is a drop box located by our main entrance door for your convenience.
City of Charleston, Collectors Office at 915 Quarrier Street, Suite 4, Charleston, WV 25301.
The office is open Monday - Friday 8 a.m. to 5:00 p.m.
The office is located at the corner of Dickinson and Quarrier Streets in the bottom floor of the Municipal Parking Building.
Notice: The CSB does NOT have an authorized working relationship with DOXO, Money Gram, Kmart, Foodland, Piggly Wiggly, Kroger, Walmart or any other third party vendor for payment collections.
All payments made within 48 hours of the last payment date and time on your termination notice must be made at the CSB office (208 26th Street W Charleston, 25387).