Knowledge Base

How do I report a Suddenlink cable or Internet outage?

The City of Charleston does not operate public utilities.

Here is information about the local utility service for your convenience.

Suddenlink Communications

Address: 1003 Charleston Town Center Charleston, WV 25389

Phone: (844) 874-7558

Hours of Operation Day of the Week Hours:

Monday Friday 9:00 AM - 7:00 PM

Saturday 10:00 AM - 3:00 PM

Sunday Closed

Updated 12/12/2019 9:50 AM
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