Knowledge Base

How do I get water service or report a leak?

The City of Charleston does not operate public utilities.

Here is West Virginia American Water contact information for your convenience.

Phone 1-800-685-8660

Business Hours: 7 a.m. - 7 p.m. M-F

Self-service options 24/7 Report an Emergency – 24/7

TDD:711 Reference 1-800-685-8660

Go to their website at: WV American Water

Updated 12/12/2019 9:33 AM
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